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EpidermeSkinCare.com

PLEASE COMPLETE THE FORM BELOW TO REQUEST AN RA NUMBER

We offer a 30-Day Return Policy on all unused and unopened products (except discontinued items). You may return the products to Epiderme Inc. for a full refund of the purchase price, (less shipping/handling fees). We recommend that you send your return via UPS or insured Parcel Post, for your protection, to insure prompt delivery. Shipping fees are not refundable.
To return your products please send the unused portions to:
Epiderme Inc.
Returns Department
P.O. Box 844
Manhasset, NY 11030
Be sure to enclose a copy of your packing slip and the RA number. The estimated refund time is 10-15 business days from the receipt date.
To insure that your returns remain eligible for a refund, please have the package return postmarked before the Epiderme Inc. 30-Day Return Policy expires. If using USPS, we recommend that you request a Delivery Confirmation from the US Post Office upon returning the products. With this option, the Post Office will give you a receipt that shows the date you returned the products to us, as well as confirmation once the package is delivered. Keep the receipt until the refund appears on your credit card statement. These receipts are your proof of return and act as your "insurance policy" in that it guarantees you will receive a refund, even if the products are lost in the mail.

PLEASE COMPLETE THE FORM BELOW TO REQUEST AN RA NUMBER

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